Here are the top communication skills communication skills that employers look for, and tips for how to communicate effectively in the workplace. The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media. Want to stand out from the competition? Continue to develop these skills once you’re hired, and you’ll impress your boss, teammates, and clients. Being a good listener is one of the best ways to be a good communicator. No one likes communicating with someone who only cares about putting in her two cents and does not take the time to listen to the other person.
If you’re not a good listener, it’s going to be hard to comprehend what you’re being asked to do. Through active listening, you can better understand what the other person is trying to say, and can respond appropriately. Also pay attention to other people’s nonverbal signals while you are talking. Often, nonverbal signals convey how a person is really feeling.
For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth. Try to convey your message in as few words as possible. Say what you want clearly and directly, whether you’re speaking to someone in person, on the phone, or via email. If you ramble on, your listener will either tune you out or will be unsure of exactly what you want. Through a friendly tone, a personal question, or simply a smile, you will encourage your coworkers to engage in open and honest communication with you.
It’s important to be nice and polite in all your workplace communications. This is important in both face-to-face and written communication. I hope you all had a good weekend” at the start of an email can personalize a message and make the recipient feel more appreciated. It is important to be confident in your interactions with others.