The critical skills that define leadership and creativity. Soft skills” is an unfortunate term. It influencing and negotiation skills training weak or dull.
The fact is that soft skills are the most important skills for your career. They are the skills that define leadership and creativity. In other words, hard skills can easily be measured by a test but soft skills can’t. It’s easy to determine who has the best math skills. It’s difficult to determine who’s best at innovation or diplomacy. When interpersonal relationships break down businesses become bogged down in politics or end up with disengaged employees and angry customers. It’s not a pretty picture.